This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Social Chat Widget (⚡ by Callbell)


WhatsApp free live chat button to connect and communicate with your website visitors

WhatsApp, Instagram, Messenger and Telegram in one chat plugin. Callbell free chat widget allows website visitors to choose between popular Messaging Apps like WhatsApp, Facebook Messenger (Customer Chat plugin), Instagram Direct and Telegram to chat with your business. It is free and easy to install.

Chatting with your clients on WhatsApp? Here’s why you should use Callbell

WhatsApp is the most popular messaging app and is becoming the new way in which businesses communicate with their clients. Callbell is the easiest way to integrate WhatsApp, Facebook Messenger, Instagram and Telegram on a WordPress website. With this chat plugin, you will be able to give your visitors the opportunity to communicate with your company through different direct messaging applications:

💡 WhatsApp
💡 WhatsApp Business
💡 Facebook Messenger
💡 Instagram Direct
💡 Telegram

WhatsApp, Messenger, Instagram and Telegram – Chat with your customers on their preferred messaging app

Allow your website visitors to choose their favorite messaging application (WhatsApp, Facebook Messenger, Inatagram Direct and Telegram) to request information or support from your business.

WhatsApp as live chat? Reach your customers even after they leave your website

Using WhatsApp and Facebook Messenger allows you to reach your clients even when after leaving your website. Thanks to messaging applications you can continue the conversation with your leads, prospects or clients at any moment and on the same apps they already use to communicate with friends and family.

WhatsApp as live chat? View customers’ profiles and engage with them

Get important information about your contacts like their Facebook / Instagram profile or their WhatsApp phone number.

WhatsApp as live chat? Get insightful statistics and analytics

After 24 hours, you will be able to see statistics on unique visitors / visitors, clicks on the widget, clicked channels, devices and geo localization straight from your Callbell dashboard.


After creating an account on Callbell you can customize your widget logo, configure the channels you want to display to your visitors, and select if you want to display those on desktop, mobile or both.

Finally, copy and paste the widget code from the dashboard to your Callbell WordPress integration and click “Save Changes”.


  • Chat Widget – Facebook Messenger
  • Dashboard onboarding – channel configuration
  • Dashboard – Analytics and stats
  • Wordpress settings


Server Requirements: PHP4 or PHP5.

WordPress versions: WordPress 2.7 and up.

Note: You will need to create a free account on Callbell in order to have a working installation.

Step-by-step Guide:

  • Install plugin from WordPress directory and activate it.
  • Under settings section, click on “Callbell” to add your Callbell embed code
  • Customize the chat widget to your preference.
  • Finally, make full use of our Dashboard to manage your chat widget.


Is Callbell (WhatsApp chat plugin) free?

The Callbell chat plugin is 100% free.

Adding WhatsApp to my website: what does Callbell let me do?

Callbell adds a chat plugin to your website which visitors can use to engage with you and your company using popular messaging applications such as WhatsApp, Facebook Messenger, Instagram Direct and Telegram.

Do I have to install any software on my server to get this working?

Not at all! Callbell is a hosted live chat service. Simply configure the plugin and you’re done!

Which web browsers work best with this plugin

Though designed to work on most browsers, Callbell works best in the following environment: IE 6 or later (PC), Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac).

Is it free to use?

The plugin comes with a free plan for WordPress users. Larger businesses can purchase upgrade options anytime.


November 11, 2020
Callbell offers a trial period of 1 week, so it is not 100% free as they claim.
Read all 82 reviews

Contributors & Developers

“Social Chat Widget (⚡ by Callbell)” is open source software. The following people have contributed to this plugin.




  • Chore: Compatibility with WordPress 6.1.


  • Chore: Compatibility with WordPress 5.8.


  • Chore: Compatibility with WordPress 5.6


  • Chore: Compatibility with WordPress 5.5


  • Chore: Updated Readme with further information


  • Fix: Removed short tags in PHP code for compatibility


  • Fix: The plugin is now retrocompatible with older versions of PHP


  • Feature: Include your Callbell Widget with a simple click!