Title: Slack and Microsoft Teams Live Chat widget
Author: kurbaitis
Published: <strong>January 8, 2019</strong>
Last modified: January 31, 2025

---

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![](https://ps.w.org/signalzen/assets/banner-772x250.png?rev=2878704)

![](https://ps.w.org/signalzen/assets/icon-256x256.png?rev=2008565)

# Slack and Microsoft Teams Live Chat widget

 By [kurbaitis](https://profiles.wordpress.org/kurbaitis/)

[Download](https://downloads.wordpress.org/plugin/signalzen.zip)

 * [Details](https://vec.wordpress.org/plugins/signalzen/#description)
 * [Reviews](https://vec.wordpress.org/plugins/signalzen/#reviews)
 *  [Installation](https://vec.wordpress.org/plugins/signalzen/#installation)
 * [Development](https://vec.wordpress.org/plugins/signalzen/#developers)

 [Support](https://wordpress.org/support/plugin/signalzen/)

## Description

Our live chat solution is designed for those who want to use Slack or Microsoft 
Teams for chatting with website visitors.

By using SignalZen platform you can also integrate Email channel.

Features:

 * **Slack Integration** – talk to your visitors directly from Slack.
 * **Microsoft Teams Integration** – talk to your visitors directly from Microsoft
   Teams.
 * **Prerequisites form builder** – build any kind of form via our UI to show for
   your visitors before they enter the chat.
 * **Saved replies** – Reply faster with pre-defined messages list.
 * **No ads** – we will never show any third party paid content to your users.
 * **Mobile friendly** – mobile friendly interface for both chat users and operators.
 * **Files transfer** – site visitors and chat operators can securely exchange files
   in real time.
 * **Emojis** – all chat participants can express themselves with emojis 🙂
 * **Auto invitations** – define how and when you want to invite the visitors of
   your website to a chat session.
 * **Participant status** – see when operators or visitors are online.
 * **Customized widget text and colours** – define what static text your visitors
   see in the live chat widget (for translations too).
 * **Offline notifications** – operators and visitors are optionally notified about
   new messages by email, when offline.
 * **Unlimited operators** – scale your customer service team without additional
   cost.
 * **API** – use our RESTful API to retrieve existing live chat visitors and full
   conversations.

## Screenshots

 * [[
 * Talk to website visitors directly from Slack.
 * [[
 * Talk to website visitors directly from Microsoft Teams.
 * [[
 * Audit and configure your Customer Support from the Console.
 * [[
 * Talk to website visitors via mobile apps (iOS and Android).

## Installation

This section describes how to install the plugin and get it working.

 1. Upload the plugin files to the `/wp-content/plugins/signalzen` directory, or install
    the plugin through the WordPress plugins screen directly.
 2. Activate the plugin through the ‘Plugins’ screen in WordPress
 3. Use the Settings->SignalZen screen to configure the plugin

## FAQ

### What is SignalZen?

We are a Customer Support software as service provider that focuses on working with
clients who want to provide Customer Support by using Slack and Microsoft Teams.
We provide websites with a Live Chat widget and mailbox. All the traffic that goes
through these channels is forwarded to your Slack or MS Teams workspace so that 
your team could work with them directly from Slack or MS Teams.

### What is Slack Integration?

Slack is a cloud-based instant messaging platform. You can install this app on your
mobile, and integrate it with SignalZen. When a visitor is trying to chat with you,
your mobile Slack will alert you. Then you can chat with your site visitors from
Slack.

### What is Microsoft Teams integration?

MS Teams is a cloud-based instant messaging platform just like Slack. You can install
this app on your mobile, and integrate it with SignalZen. After the integration,
you and your teammates can start chatting with website visitors directly through
the MS Teams.

### Does this plugin supports multi-site?

Yes.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Slack and Microsoft Teams Live Chat widget” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ kurbaitis ](https://profiles.wordpress.org/kurbaitis/)

[Translate “Slack and Microsoft Teams Live Chat widget” into your language.](https://translate.wordpress.org/projects/wp-plugins/signalzen)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/signalzen/), check 
out the [SVN repository](https://plugins.svn.wordpress.org/signalzen/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/signalzen/) by [RSS](https://plugins.trac.wordpress.org/log/signalzen/?limit=100&mode=stop_on_copy&format=rss).

## Meta

 *  Version **3.0.1**
 *  Last updated **1 year ago**
 *  Active installations **40+**
 *  WordPress version ** 2.7 or higher **
 *  Tested up to **6.7.5**
 *  PHP version ** 5.2.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/signalzen/)
 * Tags
 * [live chat](https://vec.wordpress.org/plugins/tags/live-chat/)[live chat widget](https://vec.wordpress.org/plugins/tags/live-chat-widget/)
   [slack chat](https://vec.wordpress.org/plugins/tags/slack-chat/)
 *  [Advanced View](https://vec.wordpress.org/plugins/signalzen/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/signalzen/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/signalzen/reviews/)

## Contributors

 *   [ kurbaitis ](https://profiles.wordpress.org/kurbaitis/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/signalzen/)