{"id":313513,"date":"2026-05-18T18:33:44","date_gmt":"2026-05-18T18:33:44","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/sellora-assistant\/"},"modified":"2026-06-09T12:11:46","modified_gmt":"2026-06-09T12:11:46","slug":"maxsellora","status":"publish","type":"plugin","link":"https:\/\/vec.wordpress.org\/plugins\/maxsellora\/","author":23459632,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.2.9","stable_tag":"1.2.9","tested":"7.0","requires":"6.0","requires_php":"8.0","requires_plugins":null,"header_name":"MaxSellora","header_author":"itmerce","header_description":"WooCommerce storefront chatbot by MaxSellora (shop-aiplugin.com) \u2014 product search, orders, and AI + human handoff.","assets_banners_color":"0c2254","last_updated":"2026-06-09 12:11:46","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/shop-aiplugin.com\/products\/woo-chatbot","header_author_uri":"https:\/\/itmerce.com","rating":5,"author_block_rating":0,"active_installs":0,"downloads":670,"num_ratings":1,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"itmerce","date":"2026-05-18 18:42:57"},"1.0.1":{"tag":"1.0.1","author":"itmerce","date":"2026-05-18 18:48:56"},"1.0.2":{"tag":"1.0.2","author":"itmerce","date":"2026-05-18 20:23:34"},"1.0.4":{"tag":"1.0.4","author":"itmerce","date":"2026-05-20 22:14:45"},"1.0.5":{"tag":"1.0.5","author":"itmerce","date":"2026-05-20 22:44:58"},"1.0.6":{"tag":"1.0.6","author":"itmerce","date":"2026-05-21 12:05:48"},"1.0.7":{"tag":"1.0.7","author":"itmerce","date":"2026-05-26 12:07:11"},"1.0.8":{"tag":"1.0.8","author":"itmerce","date":"2026-05-26 17:21:32"},"1.0.9":{"tag":"1.0.9","author":"itmerce","date":"2026-05-31 12:05:07"},"1.1.0":{"tag":"1.1.0","author":"itmerce","date":"2026-06-02 11:40:53"},"1.2.0":{"tag":"1.2.0","author":"itmerce","date":"2026-06-04 16:00:30"},"1.2.1":{"tag":"1.2.1","author":"itmerce","date":"2026-06-04 16:20:43"},"1.2.2":{"tag":"1.2.2","author":"itmerce","date":"2026-06-04 16:34:44"},"1.2.3":{"tag":"1.2.3","author":"itmerce","date":"2026-06-06 11:55:36"},"1.2.4":{"tag":"1.2.4","author":"itmerce","date":"2026-06-08 12:48:27"},"1.2.5":{"tag":"1.2.5","author":"itmerce","date":"2026-06-08 13:00:48"},"1.2.6":{"tag":"1.2.6","author":"itmerce","date":"2026-06-08 17:12:09"},"1.2.7":{"tag":"1.2.7","author":"itmerce","date":"2026-06-08 21:26:43"},"1.2.8":{"tag":"1.2.8","author":"itmerce","date":"2026-06-09 11:49:53"},"1.2.9":{"tag":"1.2.9","author":"itmerce","date":"2026-06-09 12:11:46"}},"upgrade_notice":[],"ratings":{"1":0,"2":0,"3":0,"4":0,"5":1},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3536176,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3536243,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3536273,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0","1.0.1","1.0.2","1.0.4","1.0.5","1.0.6","1.0.7","1.0.8","1.0.9","1.1.0","1.2.0","1.2.1","1.2.2","1.2.3","1.2.4","1.2.5","1.2.6","1.2.7","1.2.8","1.2.9"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3536183,"resolution":"1","location":"assets","locale":"","width":1602,"height":765},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3558049,"resolution":"2","location":"assets","locale":"","width":1035,"height":867},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3536183,"resolution":"3","location":"assets","locale":"","width":1465,"height":831}},"screenshots":{"1":"MaxSellora chat widget on the store frontend \u2014 product search","2":"MaxSellora settings page under WooCommerce \u2192 MaxSellora","3":"A sample chat conversation showing product comparison and add-to-cart"}},"plugin_section":[],"plugin_tags":[191735,2379,11882,224229,143783],"plugin_category":[45],"plugin_contributors":[263420],"plugin_business_model":[],"class_list":["post-313513","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-chatbot","plugin_tags-live-chat","plugin_tags-product-recommendation","plugin_tags-sales-assistant","plugin_tags-woocommerce-chatbot","plugin_category-ecommerce","plugin_contributors-itmerce","plugin_committers-itmerce"],"banners":{"banner":"https:\/\/ps.w.org\/maxsellora\/assets\/banner-772x250.png?rev=3536273","banner_2x":"https:\/\/ps.w.org\/maxsellora\/assets\/banner-1544x500.png?rev=3536243","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/maxsellora\/assets\/icon-128x128.png?rev=3536176","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/maxsellora\/assets\/screenshot-1.png?rev=3536183","caption":"MaxSellora chat widget on the store frontend \u2014 product search"},{"src":"https:\/\/ps.w.org\/maxsellora\/assets\/screenshot-2.png?rev=3558049","caption":"MaxSellora settings page under WooCommerce \u2192 MaxSellora"},{"src":"https:\/\/ps.w.org\/maxsellora\/assets\/screenshot-3.png?rev=3536183","caption":"A sample chat conversation showing product comparison and add-to-cart"}],"raw_content":"<!--section=description-->\n<p><strong>Your store never sleeps. Neither does MaxSellora.<\/strong><\/p>\n\n<p>Most visitors leave without buying \u2014 not because they don't want to,\nbut because they couldn't find what they needed fast enough.<\/p>\n\n<p>MaxSellora fixes that.<\/p>\n\n<p>A smart AI assistant pops up at the right moment, answers questions\ninstantly, recommends the perfect product, and guides the visitor\nstraight to checkout \u2014 just like your best salesperson would.\nExcept it works 24\/7, replies in your customer's language, and never has a bad day.<\/p>\n\n<blockquote>\n  <p>\ud83d\udcac <em>\"It's like having a sales rep on every product page, at the same time, for free.\"<\/em><\/p>\n<\/blockquote>\n\n<h4>\ud83d\ude80 One-click setup. Zero configuration.<\/h4>\n\n<p>Install the plugin, connect your store, done. MaxSellora reads your\nWooCommerce catalog automatically \u2014 no manual setup, no complicated\nsettings, no developer needed.<\/p>\n\n<h4>\ud83c\udd93 Start free. Grow when you're ready.<\/h4>\n\n<p>No credit card. No time limit. Activate the <strong>Free plan<\/strong> with one click\nand get 10 AI-powered messages to try the assistant \u2014 or skip AI entirely\nand use MaxSellora as a <strong>free live-chat platform<\/strong> for your store.<\/p>\n\n<p>Turn on <strong>Operators-only mode<\/strong> (Settings \u2192 Features) and every chat goes\nto your team with <strong>no AI message quota and no paid subscription required<\/strong>.\nYou still get the full operator toolkit: live inbox, Telegram &amp; Slack bots,\nemail alerts, multi-language widget, and more \u2014 all on the free plan.<\/p>\n\n<p>When you're ready for AI, leave Operators-only off or upgrade for higher\nmessage limits. You choose how much automation your store needs.<\/p>\n\n<h4>\ud83e\udde0 Sells like a human. Scales like a machine.<\/h4>\n\n<ul>\n<li>Understands natural language \u2014 customers type like they talk<\/li>\n<li>Recommends products based on what the customer actually needs<\/li>\n<li>Compares items side by side on request<\/li>\n<li>Checks real-time stock availability<\/li>\n<li>Tracks order status and shipping instantly<\/li>\n<li>Adds products to cart directly from the chat<\/li>\n<\/ul>\n\n<h4>\ud83d\udca1 Why stores love MaxSellora<\/h4>\n\n<p>\u2705 Reduce bounce rate \u2014 engage visitors before they leave\n\u2705 Increase average order value \u2014 smart upsell &amp; cross-sell suggestions\n\u2705 Cut support tickets \u2014 AI handles the common questions\n\u2705 Never miss a sale \u2014 active 24\/7, even when you sleep\n\u2705 <strong>Voice chat<\/strong> \u2014 customers can speak instead of type, and hear the answer spoken back\n\u2705 <strong>Operators-only mode<\/strong> \u2014 turn off AI replies entirely; every chat goes straight to your human team\n\u2705 <strong>Guest contact form toggle (NEW)<\/strong> \u2014 choose whether visitors see a name\/email step before chatting\n\u2705 Live chat handoff \u2014 human operator takeover when needed\n\u2705 <strong>Telegram operator bot<\/strong> \u2014 reply to customers and manage live chats from Telegram\n\u2705 <strong>Slack operator bot<\/strong> \u2014 same live-chat inbox and notifications in Slack\n\u2705 <strong>Fully responsive chat widget<\/strong> \u2014 opens fullscreen on mobile with a clear minimize button; no layout or overflow issues on phones and tablets\n\u2705 GDPR-friendly privacy integration<\/p>\n\n<h4>\ud83e\udd16 AI Capabilities<\/h4>\n\n<p>Customers can ask things like:<\/p>\n\n<ul>\n<li>\"Which product is best for beginners?\"<\/li>\n<li>\"What's the difference between these two products?\"<\/li>\n<li>\"Is this item in stock?\"<\/li>\n<li>\"Where is my order?\"<\/li>\n<li>\"Can you recommend something cheaper?\"<\/li>\n<\/ul>\n\n<p>The AI automatically uses your WooCommerce product catalog to provide\naccurate answers and recommendations.<\/p>\n\n<h4>\ud83c\udf0d Multi-language, out of the box<\/h4>\n\n<p>MaxSellora detects the language your visitor writes or speaks and <strong>replies in that same language<\/strong> \u2014 French, Spanish, Turkish, Chinese, Portuguese, and many more. There is no fixed \u201cfour language\u201d limit on AI answers.<\/p>\n\n<ul>\n<li><strong>AI chat<\/strong> \u2014 auto-detects each message and responds in the customer's language (typed or voice)<\/li>\n<li><strong>Voice chat<\/strong> \u2014 OpenAI Whisper recognizes <strong>99+ spoken languages<\/strong> with no extra setup<\/li>\n<li><strong>Widget UI<\/strong> \u2014 buttons, placeholders, and chrome translated for <strong>English \u00b7 Persian (Farsi) \u00b7 Arabic \u00b7 German<\/strong> (from your WordPress locale; other locales use English labels while the AI still answers in the visitor's language)<\/li>\n<\/ul>\n\n<h4>\ud83c\udf99\ufe0f NEW: Voice Chat \u2014 let customers talk, not type<\/h4>\n\n<p>Some shoppers would rather <em>speak<\/em> than type \u2014 especially on mobile.\nWith <strong>AI Voice Chat<\/strong>, your customer just taps the microphone, asks\nout loud, and MaxSellora listens, understands, and answers back in a\nwarm, natural voice. It's the closest thing to a real conversation\nwith your best salesperson.<\/p>\n\n<ul>\n<li>\ud83c\udfa4 Tap-to-talk microphone built right into the chat widget<\/li>\n<li>\ud83d\udde3\ufe0f Speech-to-text powered by OpenAI Whisper \u2014 auto-detects 99+ languages, no setup<\/li>\n<li>\ud83d\udd0a Lifelike spoken replies (OpenAI text-to-speech)<\/li>\n<li>\u25b6\ufe0f A real audio player on every voice message \u2014 play, pause, and scrub back and forth<\/li>\n<li>\ud83d\udcf1 Hands-free and accessibility-friendly, perfect for mobile shoppers<\/li>\n<li>\ud83d\udcf2 <strong>Fully responsive widget<\/strong> \u2014 on phones the chat opens edge-to-edge (fullscreen) for easy reading and typing, with a prominent minimize control to return to the store<\/li>\n<li>\ud83c\udf9a\ufe0f One simple toggle to enable \u2014 <strong>WooCommerce \u2192 MaxSellora \u2192 Settings \u2192 Voice Chat<\/strong><\/li>\n<\/ul>\n\n<p>Voice chat is <strong>off by default<\/strong>, so you're always in control. Flip the\nswitch whenever you're ready to give your store a voice.<\/p>\n\n<h4>\ud83d\udc65 Operators-only mode \u2014 AI off, humans only<\/h4>\n\n<p>Sometimes you want every conversation handled by your team \u2014 no AI at all.\nWith <strong>Operators-only mode<\/strong>, new chats skip the AI assistant from the\nfirst message and go straight to your human operators.<\/p>\n\n<ul>\n<li>\ud83d\udeab AI never replies while this mode is on<\/li>\n<li>\ud83d\udc64 Every new chat starts in the operator queue immediately<\/li>\n<li>\ud83d\udd12 Customers cannot switch back to AI from the widget<\/li>\n<li>\ud83c\udf99\ufe0f Voice chat is disabled automatically in this mode<\/li>\n<li>\u2699\ufe0f One toggle in <strong>WooCommerce \u2192 MaxSellora \u2192 Settings \u2192 Features<\/strong><\/li>\n<li>\ud83d\udd04 Same setting in your MaxSellora dashboard (<strong>Settings<\/strong>) \u2014 stays in sync with WordPress when connected<\/li>\n<\/ul>\n\n<p>Operators-only mode is <strong>off by default<\/strong>. Enable it when you want live\nsupport only \u2014 for example during a sale, a product launch, or whenever\nyour team prefers to handle every shopper personally.<\/p>\n\n<p><strong>Use it for free, forever:<\/strong> You do not need to buy a paid plan. On the\nfree MaxSellora account, enable Operators-only mode and your store gets a\nprofessional live-chat widget plus operator tools (dashboard inbox,\nTelegram Mini App, Slack, notifications, and handoff controls) without\nconsuming AI credits or paying for an AI subscription.<\/p>\n\n<h4>Plans &amp; Pricing<\/h4>\n\n<ul>\n<li><strong>Demo mode<\/strong> \u2014 For testing only. Runs in mock mode on your server;\nno data is sent to the API and no real AI is involved.<\/li>\n<li><strong>Free plan<\/strong> \u2014 10 AI-powered messages included (lifetime total), <strong>or\nunlimited human-only live chat<\/strong> when <strong>Operators-only mode<\/strong> is enabled\n(AI off). No paid upgrade required for operator-only use.<\/li>\n<li><strong>Paid plans<\/strong> \u2014 Higher or unlimited AI message quotas. Manage from\nyour dashboard at https:\/\/woocommerce.chatbot.shop-aiplugin.com.<\/li>\n<\/ul>\n\n<h4>Human Operator Support (all plans \u2014 free with Operators-only mode)<\/h4>\n\n<p>Operators can initiate a chat with any customer at any time, or\ncustomers can request a human at any point. When an AI plan limit\nis reached, the chat is handed off automatically \u2014 no customer is\never left without support.<\/p>\n\n<p>With <strong>Operators-only mode<\/strong> enabled from day one, you run a complete\nlive-support setup on the <strong>free plan<\/strong>: storefront chat widget, operator\ninbox, Telegram bot &amp; Mini App, Slack integration, and new-chat email\nalerts \u2014 without using AI or buying a paid subscription.<\/p>\n\n<p>Manage operators, roles, and live conversations from your MaxSellora\ndashboard at https:\/\/woocommerce.chatbot.shop-aiplugin.com.<\/p>\n\n<h4>Telegram operator bot<\/h4>\n\n<p>Connect your team to the official MaxSellora Telegram bot\n(<strong>@MaxSellorabot<\/strong>) so operators can work without keeping the\ndashboard open:<\/p>\n\n<ul>\n<li>Instant alerts when a shopper starts a new chat or requests a human<\/li>\n<li>View the same conversation list and message history as the web inbox<\/li>\n<li>Reply to customers directly from Telegram<\/li>\n<li>Take over a chat from AI or hand it back to AI with inline actions<\/li>\n<li>Link each operator's Telegram user ID in <strong>Operators<\/strong> (dashboard)<\/li>\n<\/ul>\n\n<h4>Slack operator bot<\/h4>\n\n<p>If your store runs on Slack, operators can use the same live-chat\nworkflow there:<\/p>\n\n<ul>\n<li>Notifications for new chats and human-handoff requests<\/li>\n<li>Browse and open customer conversations from Slack<\/li>\n<li>Send operator replies without leaving Slack<\/li>\n<li>Link each operator's Slack member ID in <strong>Operators<\/strong> (dashboard)<\/li>\n<\/ul>\n\n<p>Telegram and Slack are optional \u2014 the web dashboard inbox always\nworks. Configure operator IDs and notification preferences per team\nmember in the MaxSellora panel.<\/p>\n\n<h4>Requirements<\/h4>\n\n<ul>\n<li>WordPress 6.0 or higher<\/li>\n<li>WooCommerce 8.0 or higher<\/li>\n<li>PHP 8.0 or higher<\/li>\n<\/ul>\n\n<h3>External Services<\/h3>\n\n<p>This plugin sends data to one external API endpoint.<\/p>\n\n<p><strong>Endpoint:<\/strong>\n    https:\/\/woocommerce.chatbot.shop-aiplugin.com<\/p>\n\n<p><strong>Data sent:<\/strong>\n* Chat message text\n* Session identifier (stored in browser <code>localStorage<\/code>)\n* Page URL\n* Visitor IP address\n* Customer name and email (when provided in the guest form or from a logged-in WooCommerce account)\n* Voice recordings \u2014 only when <strong>Voice Chat<\/strong> is enabled and the visitor records a message; the audio is sent for speech-to-text transcription, and the AI reply text is sent back for text-to-speech\n* WooCommerce product data (title, description, price, stock, SKU, categories, attributes, gallery URLs, language) \u2014 sent only when the merchant runs <strong>Reindex Products<\/strong> or saves a product<\/p>\n\n<p><strong>When data is sent:<\/strong>\n* Only when a visitor sends a chat message while the widget is active\n* Only when the merchant manually triggers a product reindex\n* <strong>No data is ever sent in Demo mode<\/strong><\/p>\n\n<p><strong>Privacy policy:<\/strong> https:\/\/shop-aiplugin.com\/privacy\n<strong>Terms of service:<\/strong> https:\/\/shop-aiplugin.com\/terms<\/p>\n\n<h3>Privacy<\/h3>\n\n<h4>What personal data does this plugin collect?<\/h4>\n\n<p>The plugin does not store visitor data in your WordPress database. When a visitor uses the chat widget, the following data may be transmitted to <code>https:\/\/woocommerce.chatbot.shop-aiplugin.com<\/code>: chat message text, page URL, visitor IP address, optionally the customer's name and email (from the guest form or a logged-in WooCommerce account), and a session identifier stored in the browser's <code>localStorage<\/code>.<\/p>\n\n<p>In <strong>Demo mode<\/strong>, no data is transmitted anywhere.<\/p>\n\n<h4>What about WooCommerce product data?<\/h4>\n\n<p>When the merchant runs <strong>Reindex Products<\/strong> (or saves a product while the plugin is connected), the plugin sends WooCommerce product data \u2014 title, description, price, stock, SKU, categories, attributes, gallery URLs, and language \u2014 to the MaxSellora API so the assistant can answer product questions accurately.<\/p>\n\n<h4>How do I declare this in my privacy policy?<\/h4>\n\n<p>The plugin automatically registers a suggested privacy snippet via <code>wp_add_privacy_policy_content()<\/code>. You can copy it into your site's privacy policy from <strong>Tools \u2192 Privacy \u2192 Policy Guide<\/strong>. The full upstream policy is at https:\/\/shop-aiplugin.com\/privacy.<\/p>\n\n<h4>How do I delete a customer's chat history?<\/h4>\n\n<p>The merchant can remove conversations from the MaxSellora dashboard (Conversations \u2192 Delete). This covers GDPR right-to-erasure requests. Deactivating the plugin immediately stops all further data transmission.<\/p>\n\n<h3>License and Legal<\/h3>\n\n<p>This plugin is licensed under GPLv2 or later and is fully GPL-compatible. The MaxSellora SaaS backend is a proprietary service governed by the Terms of Service at https:\/\/shop-aiplugin.com\/terms.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the <code>maxsellora<\/code> folder to <code>\/wp-content\/plugins\/<\/code> or install through the WordPress plugin installer.<\/li>\n<li>Activate the plugin through the <strong>Plugins<\/strong> menu.<\/li>\n<li>Go to <strong>WooCommerce \u2192 MaxSellora<\/strong>.<\/li>\n<\/ol>\n\n<p><strong>Recommended \u2014 Automatic setup (Free plan):<\/strong><\/p>\n\n<p>Click <strong>Activate Free Plan<\/strong>. The plugin configures itself automatically: API connection, dashboard link, and WooCommerce REST API keys are all set up without any manual steps. When your free plan messages are used up, simply purchase a paid plan from your MaxSellora dashboard \u2014 all existing settings carry over and everything keeps working with no reconfiguration needed.<\/p>\n\n<p><strong>Alternative \u2014 Manual setup:<\/strong><\/p>\n\n<p>If you prefer to configure the connection yourself, follow these steps:<\/p>\n\n<ol>\n<li><strong>Create an Account<\/strong> \u2014 Go to the MaxSellora registration page at https:\/\/woocommerce.chatbot.shop-aiplugin.com and create your admin account. This will be your main dashboard login.<\/li>\n<li><strong>Add a Store<\/strong> \u2014 Navigate to <strong>Stores<\/strong> in the sidebar and click <strong>Add Store<\/strong>. Fill in your store name and WooCommerce credentials.<\/li>\n<li><strong>Get WooCommerce API Keys<\/strong> \u2014 In your WordPress admin, go to <strong>WooCommerce \u2192 Settings \u2192 Advanced \u2192 REST API<\/strong>. Click <strong>Add Key<\/strong>, set permissions to <strong>Read\/Write<\/strong>, and copy the Consumer Key and Consumer Secret.<\/li>\n<li><strong>Generate a MaxSellora API Key<\/strong> \u2014 In the MaxSellora dashboard, go to <strong>API Keys<\/strong> and create a new key for your store. Copy it \u2014 you will need it in the next step.<\/li>\n<li><strong>Configure the Plugin<\/strong> \u2014 In WordPress admin, go to <strong>WooCommerce \u2192 MaxSellora<\/strong>. Enter the API Key from step 4<\/li>\n<li>Click <strong>Save Changes<\/strong>, then <strong>Test Connection<\/strong>.<\/li>\n<li><strong>Index Your Products<\/strong> \u2014 Click <strong>Reindex Products<\/strong> in the plugin settings to sync your WooCommerce catalog with the AI engine.<\/li>\n<\/ol>\n\n<p><strong>Tip:<\/strong> After adding new products to WooCommerce, click <strong>Reindex Products<\/strong> again to keep the AI's knowledge base up to date.<\/p>\n\n<p>To try the plugin before signing up, enable <strong>Demo mode<\/strong> from <strong>WooCommerce \u2192 MaxSellora<\/strong>. Demo mode runs entirely on your server \u2014 no data is sent anywhere.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"what%20is%20demo%20mode%3F\"><h3>What is Demo mode?<\/h3><\/dt>\n<dd><p>Demo mode is for testing only \u2014 not a preview of real AI features.<\/p>\n\n<p>Responses are pre-defined and run locally on your server. \nNo data is sent externally, and no actual AI is involved.<\/p>\n\n<p>To experience real product recommendations, order tracking, and \nAI-powered chat, activate the Free plan \u2014 no credit card needed.<\/p><\/dd>\n<dt id=\"what%20is%20included%20in%20the%20free%20plan%3F\"><h3>What is included in the Free plan?<\/h3><\/dt>\n<dd><p>The Free plan includes <strong>10 AI-powered messages in total<\/strong> (lifetime). Once that limit is reached, all new conversations are automatically routed to your human operators. You can upgrade at any time from your MaxSellora dashboard.<\/p><\/dd>\n<dt id=\"what%20happens%20when%20an%20ai%20plan%20limit%20is%20reached%3F\"><h3>What happens when an AI plan limit is reached?<\/h3><\/dt>\n<dd><p>The customer is seamlessly transferred to a human operator. No error is shown and no conversation is dropped. If no operator is online, the customer sees your configured offline message.<\/p><\/dd>\n<dt id=\"do%20i%20need%20an%20account%20to%20use%20the%20plugin%3F\"><h3>Do I need an account to use the plugin?<\/h3><\/dt>\n<dd><p>You need a MaxSellora account to use AI features and human operator management. Demo mode is available without an account. Sign up and connect your store from <strong>WooCommerce \u2192 MaxSellora<\/strong>.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20the%20chat%20widget%3F\"><h3>Can I customize the chat widget?<\/h3><\/dt>\n<dd><p>Yes. Under <strong>WooCommerce \u2192 MaxSellora<\/strong> you can change the widget color and position (bottom-left or bottom-right).<\/p><\/dd>\n<dt id=\"is%20the%20chat%20widget%20responsive%20on%20mobile%3F\"><h3>Is the chat widget responsive on mobile?<\/h3><\/dt>\n<dd><p>Yes. The storefront widget is fully responsive. On phones and small screens it opens in a fullscreen layout so messages, product cards, and the input area are easy to use; a clear minimize button closes the chat and brings back the floating launcher so shoppers can reopen it anytime.<\/p><\/dd>\n<dt id=\"does%20it%20support%20multiple%20languages%3F\"><h3>Does it support multiple languages?<\/h3><\/dt>\n<dd><p>Yes. The AI assistant auto-detects the language of each customer message and responds in that language \u2014 shoppers can write (or speak, with Voice Chat) in virtually any language, not just a short preset list.<\/p>\n\n<p>The storefront widget UI (buttons, placeholders, and similar chrome) is translated for English, Persian (Farsi), Arabic, and German based on your WordPress locale. On other locales, widget labels fall back to English while AI replies still match the customer's language.<\/p><\/dd>\n<dt id=\"can%20customers%20talk%20to%20the%20chatbot%20with%20their%20voice%3F\"><h3>Can customers talk to the chatbot with their voice?<\/h3><\/dt>\n<dd><p>Yes \u2014 that's <strong>AI Voice Chat<\/strong>. When you enable it from <strong>WooCommerce \u2192 MaxSellora \u2192 Settings \u2192 Voice Chat<\/strong>, a microphone button appears in the widget. Shoppers tap it to record a question; MaxSellora transcribes it (OpenAI Whisper, 99+ languages auto-detected), answers, and speaks the reply back with a natural voice. Every voice message includes a built-in audio player with play, pause, and seek. The button only appears on browsers that support microphone recording, and each voice exchange uses 3 plan credits (a typed message uses 1). Voice chat is not available when <strong>Operators-only mode<\/strong> is enabled.<\/p><\/dd>\n<dt id=\"can%20i%20use%20maxsellora%20for%20free%20without%20buying%20a%20paid%20plan%3F\"><h3>Can I use MaxSellora for free without buying a paid plan?<\/h3><\/dt>\n<dd><p>Yes. Activate the <strong>Free plan<\/strong> (one click, no credit card). If you enable\n<strong>Operators-only mode<\/strong>, the AI stays off and your team handles every chat \u2014\nthis does <strong>not<\/strong> use your 10 AI messages and does <strong>not<\/strong> require a paid\nsubscription. You still get the live chat widget, operator dashboard, Telegram\nbot &amp; Mini App, Slack integration, and notification options. Paid plans are\nonly needed if you want AI to answer customers automatically at higher volume.<\/p><\/dd>\n<dt id=\"can%20i%20disable%20ai%20and%20use%20only%20human%20operators%3F\"><h3>Can I disable AI and use only human operators?<\/h3><\/dt>\n<dd><p>Yes. Enable <strong>Operators-only mode<\/strong> from <strong>WooCommerce \u2192 MaxSellora \u2192 Settings \u2192 Features<\/strong>, or from <strong>Settings<\/strong> in your MaxSellora dashboard. When active, the AI assistant does not reply \u2014 new chats are routed to your operators from the start. Customers cannot switch back to AI, and voice chat is disabled. The setting syncs between WordPress and the dashboard when your store is connected. This works on the <strong>free plan<\/strong> with no paid upgrade required.<\/p><\/dd>\n<dt id=\"can%20i%20let%20visitors%20chat%20without%20filling%20in%20name%20and%20email%20first%3F\"><h3>Can I let visitors chat without filling in name and email first?<\/h3><\/dt>\n<dd><p>Yes. The <strong>Guest contact form<\/strong> is <strong>on by default<\/strong> \u2014 first-time guests see a short name\/email step before chatting. To skip that and let visitors start typing immediately, turn it off from <strong>WooCommerce \u2192 MaxSellora \u2192 Settings \u2192 Features<\/strong>, or from <strong>Settings<\/strong> in your MaxSellora dashboard. The toggle syncs between WordPress and the dashboard when your store is connected. Logged-in WooCommerce customers never see the form; their account details are used instead.<\/p><\/dd>\n<dt id=\"how%20do%20i%20sync%20products%3F\"><h3>How do I sync products?<\/h3><\/dt>\n<dd><p>Go to <strong>WooCommerce \u2192 MaxSellora<\/strong> and click <strong>Reindex Products<\/strong>.<\/p><\/dd>\n<dt id=\"how%20do%20i%20add%20human%20operators%3F\"><h3>How do I add human operators?<\/h3><\/dt>\n<dd><p>Log in to your MaxSellora dashboard at https:\/\/woocommerce.chatbot.shop-aiplugin.com, go to <strong>Operators<\/strong>, and add your team members. Operators can chat with customers at any time from the dashboard.<\/p><\/dd>\n<dt id=\"can%20operators%20use%20telegram%20or%20slack%3F\"><h3>Can operators use Telegram or Slack?<\/h3><\/dt>\n<dd><p>Yes. In the dashboard <strong>Operators<\/strong> screen, add each person's Telegram user ID and\/or Slack member ID and enable notifications. They can then receive alerts and reply to shoppers from Telegram (<strong>@MaxSellorabot<\/strong>) or Slack, with the same take-over and hand-back controls as the web inbox.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.2.9<\/h4>\n\n<ul>\n<li>Fix: Fixed several bugs.<\/li>\n<\/ul>\n\n<h4>1.2.8<\/h4>\n\n<ul>\n<li>Added: <strong>Guest contact form<\/strong> toggle \u2014 control whether visitors must complete a short name\/email step before their first chat message. <strong>On by default<\/strong> (same behaviour as before); turn it off in <strong>WooCommerce \u2192 MaxSellora \u2192 Settings \u2192 Features<\/strong> to let guests chat instantly without the form. The setting syncs with <strong>Settings<\/strong> in the MaxSellora dashboard when your store is connected. Logged-in WooCommerce customers skip the form automatically.<\/li>\n<\/ul>\n\n<h4>1.2.7<\/h4>\n\n<ul>\n<li>Fix: Fixed several bugs.<\/li>\n<\/ul>\n\n<h4>1.2.6<\/h4>\n\n<ul>\n<li>Added: <strong>Operators-only mode<\/strong> \u2014 disable AI replies entirely so every new chat goes straight to human operators from the first message. Toggle in <strong>WooCommerce \u2192 MaxSellora \u2192 Settings \u2192 Features<\/strong> or in the MaxSellora dashboard <strong>Settings<\/strong>; both stay in sync when connected. Customers cannot switch back to AI while this mode is on, and voice chat is disabled automatically. Use it on the <strong>free plan<\/strong> for unlimited human-only live chat without a paid subscription.<\/li>\n<li>Fix: <strong>Telegram Mini App inbox<\/strong> \u2014 scrolling up to read older messages no longer jumps back to the bottom on every refresh; auto-scroll only when you are already at the bottom or when you send a new reply.<\/li>\n<\/ul>\n\n<h4>1.2.5<\/h4>\n\n<ul>\n<li>Fix: Fixed several bugs.<\/li>\n<\/ul>\n\n<h4>1.2.4<\/h4>\n\n<ul>\n<li>Improved: <strong>Fully responsive mobile chat widget<\/strong> \u2014 on phones and tablets the chat opens fullscreen for a complete, easy-to-use layout; added a prominent minimize button, safe-area support for notched devices, and scroll locking so the store page stays put behind the chat. Responsive layout issues on mobile are resolved.<\/li>\n<\/ul>\n\n<h4>1.2.3<\/h4>\n\n<ul>\n<li>Fix: Improved voice language detection accuracy and correctly identifies the spoken language.<\/li>\n<\/ul>\n\n<h4>1.2.2<\/h4>\n\n<ul>\n<li>Fix: Fixed several bugs.<\/li>\n<\/ul>\n\n<h4>1.2.1<\/h4>\n\n<ul>\n<li>Fix: Fixed several bugs.<\/li>\n<\/ul>\n\n<h4>1.2.0<\/h4>\n\n<ul>\n<li>Added: <strong>AI Voice Chat<\/strong> \u2014 customers can speak their questions and hear spoken replies. Includes a tap-to-talk mic in the widget, OpenAI Whisper speech-to-text (99+ languages, auto-detected), natural text-to-speech replies, and a built-in audio player (play\/pause\/seek) on every voice message. Enable it from <strong>Settings \u2192 Voice Chat<\/strong> (off by default).<\/li>\n<\/ul>\n\n<h4>1.1.0<\/h4>\n\n<ul>\n<li>Fix: Plan Usage tab shows a readable billing period (e.g. May 31, 2026 \u2013 Jun 30, 2026) instead of internal period keys.<\/li>\n<li>Docs: Documented Telegram and Slack operator bots in plugin readme.<\/li>\n<\/ul>\n\n<h4>1.0.9<\/h4>\n\n<ul>\n<li>Added: Added automatic synchronization: products are now instantly synced with the plugin when a product is created or updated in WooCommerce.<\/li>\n<\/ul>\n\n<h4>1.0.8<\/h4>\n\n<ul>\n<li>Added: <strong>Get Started<\/strong> tab &amp; <strong>Assistant personality<\/strong> in Get Started tab.<\/li>\n<\/ul>\n\n<h4>1.0.7<\/h4>\n\n<ul>\n<li>Added: Max characters per AI reply &amp; Products shown per reply in Settings tab.<\/li>\n<\/ul>\n\n<h4>1.0.6<\/h4>\n\n<ul>\n<li>Added: <strong>Reset plugin data<\/strong> button in Settings tab.<\/li>\n<\/ul>\n\n<h4>1.0.5<\/h4>\n\n<ul>\n<li>Fix: Enhance product price formatting and currency configuration<\/li>\n<\/ul>\n\n<h4>1.0.4<\/h4>\n\n<ul>\n<li>Fix: Tested up to Wordpress 7.0<\/li>\n<\/ul>\n\n<h4>1.0.3<\/h4>\n\n<ul>\n<li>Added: <strong>Product page context<\/strong> \u2014 on a WooCommerce single-product page, if the shopper asks about price, stock, specs, or \"this product\" without naming it, the assistant answers about the product they are viewing.<\/li>\n<\/ul>\n\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Added a server status card in the admin interface to display real-time connection status to the MaxSellora backend.<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Added: Plan Usage section in settings tab \u2014 shows how many products \nand pages are currently indexed and available to the AI chat.<\/li>\n<li>Added: Current plan display in the Settings tab.<\/li>\n<li>Fix: Contributors field corrected.<\/li>\n<li>Fix: Screenshot filenames updated to lowercase.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release \u2014 storefront AI chat, order tracking, multi-language, \nproduct sync, add-to-cart from chat, live operator handoff.<\/li>\n<li>Demo mode added: fully local mock responses, zero external API calls.<\/li>\n<li>Free plan: 10 lifetime AI messages; automatic operator handoff when \nlimit is reached.<\/li>\n<li>Privacy: suggested privacy snippet registered via \n  wp_add_privacy_policy_content().<\/li>\n<li>Security: MaxSellora API key encrypted at rest in <code>wp_options<\/code>, masked \nin admin UI, SSL enforced on all outbound requests, settings inputs \nsanitized.<\/li>\n<\/ul>","raw_excerpt":"AI sales assistant that chats, recommends &amp; sells \u2014 like a human. Now with AI voice chat. One-click setup. Free plan available.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/313513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=313513"}],"author":[{"embeddable":true,"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/itmerce"}],"wp:attachment":[{"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=313513"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=313513"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=313513"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=313513"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=313513"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/vec.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=313513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}