Description

Login as a User WordPress plugin allows admins to have easy access to the frontend as a specific user and thus solve problems or provide better and faster customer support. With one click, the admin logs in as the external user or customer and handles any situation without wasting any time at all. If you want a WordPress plugin to switch accounts in an instant, Login as User is for you.

Video Description

Demo

Try Demo

    Username: demo
    Password: demo

Basic Features

In the Admin area, you select Users in the left-hand side menu and click All Users in the sub-menu. Now, all users of your website appear on the screen along with the Login as… button besides each name. You can click the button of the user you want to switch account.
Are you in a user’s profile and want to login as this user? Just click the button Login as:… at the top left-hand side and you will be able to check data and help this specific user with any problem.
You can choose the position of the “Login as user” toolbar. There are two available positions, the top and the bottom.
Compatible with the “User Insights” WordPress plugin. You just have to add a custom field with the name “loginasuser”.

PRO Features

Are you using the WooCommerce plugin? In the WooCommerce orders page, the Login as user button appears besides each customer to help you provide better customer support.
Is one of your customers having trouble with their order? Do you want to check the details of a customer’s order? You can easily check the customer’s problem from his/her perspective by switching with the Login as User button in the WooCommerce order details page.
You can use the shortcode [login_as_user user_id=”357″] to display the login as user button everywhere, event at the frontend. You just have to specify the user ID in the attribute.

Screenshots

In the Admin area, you select Users in the left-hand side menu and click All Users in the sub-menu. Now, all users of your website appear on the screen along with the Login as… button besides each name. You can click the button of the user you want to switch account.
Are you in a user’s profile and want to login as this user? Just click the button Login as:… at the top left-hand side and you will be able to check data and help this specific user with any problem.
Are you using the WooCommerce plugin? In the WooCommerce orders page, the Login as user button appears besides each customer to help you provide better customer support.
Is one of your customers having trouble with their order? Do you want to check the details of a customer’s order? You can easily check the customer’s problem from his/her perspective by switching with the Login as User button in the WooCommerce order details page.
Settings.

Installation

The plugin is simple to install:

Download the file login-as-user.zip.
Unzip it.
Upload login-as-user directory to your /wp-content/plugins directory.
Go to the plugin management page and enable the plugin.
Configure the options from the Settings > Login as User page

FAQ

Why would I want to use this plugin?: This plugin is helpful if you are an admin and you want to sign in as any user, or if you would like to check and confirm if the users see the correct data into their account page. This plugin prevent admins to ask for login details (username and password).

Reviews

mapecos2000 April 27, 2023

This plugin didn't work on my website, did not do what it aim to do, I asked refund and they paid the money back very fast. Well done Plugin could ofcourse work on other websites

aregabc February 16, 2023

The support is great as well. Nice work!

staedeli January 10, 2023 3 replies

the plugin is adding pro links everywhere on the site. If you don't want to pay an yearly fee it's super anoying.Note: due to plugin author's comment, I revised my review from 2 to 4 stars.

KarenWallace November 27, 2022

When investigating reports of weird behavior from Wordpress users, being able to log in as the person to see what they're seeing when they can't articulate it well is a must. Thank you for making it easy!

scottishdev July 12, 2022

This plugin solved a big problem we had for some of our clients using wooCommerce for B2B customers. Most of their customers have accounts, but phone in their orders, with Login as a User, the staff can login as the customer, create the order and complete the sale for the customer over the phone. It's also useful for the devs to test different user account permissions. We've had issue when this plugin clashing with others in the past, and the support we've received has always been helpful and informative!

yousefmansour June 2, 2022 1 reply

Very easy to use, I've used it on several sites and it's always worked without any issues.

Read all 24 reviews

Contributors & Developers

“Login as User” is open source software. The following people have contributed to this plugin.

“Login as User” has been translated into 1 locale. Thank you to the translators for their contributions.

Translate “Login as User” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

14-Jun-2022 : v1.4.4

Minor bugfix: The “Login as User” button is missing for specific user roles.

14-Jun-2022 : v1.4.3

[Compatibility] Fully compatible with WordPress v6.0 and WooCommerce v6.5+
Minor fixes and improvements

11-Feb-2022 : v1.4.2

[New Feature] You can use the shortcode [login_as_user user_id=”357″] to display the login as user button everywhere, event at the frontend. You just have to specify the user_id. Do not forget to replace the 357 with the user ID you want. (This feature included only in the Premium version)
[Compatibility] Fully compatible with WordPress v5.9 and WooCommerce v6.2
Minor fixes and improvements

28-Jul-2021 : v1.4.1

[Styling improvement] To fix the display of the login as user button when you have a lot of columns in Users/Orders area, we ‘ve created a new option to decrease the width of “Login as User” column. Navigate to: Settings > Login as User > “Login as…«option»” button > None (display only the user icon). [Thank you, Robert]
[Compatibility] Fully compatible with WordPress v5.8 and WooCommerce v5.5
Minor fixes and improvements

08-Apr-2021 : v1.4.0

[Compatibility] Fully compatible with the User Insights WordPress plugin.
[Compatibility] Fully compatible with WordPress v5.7 and WooCommerce v5.1.x
Minor fixes and improvements

09-Jan-2021 : v1.3.0

[Compatibility] Fully compatible with Loco Translate plugin.
[New feature] Validate website license key in the plugin settings (only for the premium version).
[Compatibility] Fully compatible with WordPress v5.6 and WooCommerce v4.8.

19-Oct-2020 : v1.2.2

[New option] You can now choose the position of the “Login as user” toolbar. There are two available positions, the TOP and the BOTTOM.
[Compatibility] Fully compatible with WordPress 5.5 and WooCommerce 4.6.

15-Apr-2020 : v1.2.1

[Bug Fixed] Error with the redirection URL after a successful login attempt. Admin is redirected to a URL that contains twice the value of the function “home_url()”, and gives a 404 error.

30-Mar-2020 : v1.2.0

[Style Improvement] Remove any margin of the button that displayed on the toolbar at frontend.
[Bug Fixed] The “login as user” button is not displayed. There was a filter conflict because a 3rd plugin calls the “manage_users_custom_column” filter too. We have change the priority and the issue has been resolved. [Many thanks to Michael Kuhlman for his help]
[Bug Fixed] Error with the redirection URL. Admin is not redirected to the correct page from settings, after logged in as a user.

14-Feb-2020 : v1.1.0

[New feature] You can now choose from the settings, which string will be displayed on the “Login as User” button. You can choose one from the following, nickname, or first name, or last name, or full name. For example Login as «Yiannis», or log in as «Christodoulou», or log in as «Johnathan99», or log in as «Yiannis Christodoulou».
[New Feature] Show only the first X characters of the username, or first/last name, or full name, on the “Login as…«option»” button. For example, if you choose 5, the button will be displayed like this: Login as «Yiann…», or Login as «Chris…», or Login as «Johna…», or Login as «Yiann…».
[Bug Fixed] Do not load the files “public.min.css” and “public.min.js” if the Login as User functionality is not enabled.
Minor bug fixes and improvements.

29-Jul-2019 : v1.0.1

If an admin is already logged in, a short message replaces the button. Example: “Already logged in” instead of “—“.
The language files have been updated with new strings.

11-Jul-2019 : v1.0.0

First beta release

not working for my website

Solid plugin does exactly what it claims to do!

nagging plugin

Perfect for debugging

Great Plugin, awesome support

Amazing